Lugerman.com anyone know this guy?

JohnMo · 03-03-2012, 07:51 PM

I sent him a check for a breech block and he cashed it on 2/6/12 it was for $151.00.

He does not answer the phone and his email response is the part will be shipped this week.

his name is:

<deleted>

ADMIN, IT IS INAPPROPRIATE TO SHOW SOMEONES PERSONAL EMAIL AND THEIR ADDRESS IN THIS MANNER~!

DavidJayUden · 03-03-2012, 08:15 PM

He's been on this forum quite a bit lately so I'm sure he will be getting your message soon.
dju

sheepherder · 03-03-2012, 08:19 PM

Yes...Eugene is a new member here...

He seems to have somewhat optimistic shipping times...

Do a Search here; there are some threads with very nice pictures...

alvin · 03-03-2012, 08:46 PM

One wild guess on this.....

Maybe he's selling the "future", just like in commodity market, people could sell things that they don't have, legally

alvin · 03-04-2012, 07:54 AM

Luckily, it's $151 for parts. If it were $1500 for a gun, or $15000 for .45ACP,,,,,, how can buyer sleep well at night?

JohnMo · 03-04-2012, 10:07 AM

Im not trying to slam lugerman.com. I just wanted to know if he was legit. I googled him on the web and got concerned when more than one person had issues.

Im not getting a restoration, all Im getting is one part that fits in a small padded envelope that can ba shipped on the way to the grocery store. Not asking for much!

sheepherder · 03-04-2012, 10:45 AM

OK, I'm not trying to defend Lugerman...but by being on the phone, on the PC, chasing down parts & tooling, mailing packages...You're not doing your primary job; i.e --> restoring weapons...

And that's not even including personal/Real Life issues...Like groceries, work [real life job], and time with family...

I was caught up in my hobby and after a while it turned into 'work'...I no longer got any enjoyment/satisfaction out of it...And my "spare time" had disappeared...And my own projects started piling up...So I stopped working for other people...And now I can get in a few hours each week on my own interests...

Yes, it's reprehensible that Eugene takes so long...but if you've looked at the pics of his work, it's understandable...

Hopefully he'll get your part(s) out to you ASAP...

... $.02 ...

padredan · 03-04-2012, 11:10 AM

The buyer is not asking for a restoration, he wants the part he paid for, thats all. Cashed his check on 2/6 and still no parts. Seems no matter what lugerman has problems with making delivery and returning emails or even answering phone calls. Since 1999 i have sold gun parts on ebay. I get paid , i will uasly have the part ready to ship and it goes out the next day in the mail. It;s not that hard. Yes restorations do take time and you keep your customer posted. Or like you said you stop taking in work. Unless this guy has gotten ill , doesn't take nearly a month to package a small part and put it in the mail. A 151.00 is not a small amount, no one wants to lose money or needs to. If he were selling on ebay, he would have negatives out the window. He could make a ton of money with luger parts on ebay, but you are rated on each transaction there. In fact you use paypal, do not ship and your account will get locked up, as it should be. The buyer here just wants the part he paid for, thats it. Ship it or give him a good reason or return his money. thats my .02 thanks Padre

alvin · 03-04-2012, 11:13 AM

I agree with padredan. If the seller had time to rush to bank to deposit the paycheck and did not feel that's boring, then, I would assume he also had the time to ship the item out, or, at least had time to compose an email to buyer explain what's the difficulty.

sheepherder · 03-04-2012, 11:22 AM

Quote:

Originally Posted by padredan

The buyer is not asking for a restoration...

Restorations and custom Lugers (and others) is what Eugene does for his bread & butter...

...And I said I wasn't trying to defend him...

You want to dump on him; by all means, dump away...

I personally know a respected member of ARFCOM who was just swamped by orders/requests/work and finally had a breakdown...He got a lot of flak by disgruntled 'customers' and finally quit taking orders...

Yep, stiffing customers is deplorable...But it's a small field of endeavor, and there's The Good, The Bad, and The Ugly...

You can decide which Eugene is...

lugerholsterrepair · 03-04-2012, 01:54 PM

Eugene seems like a fine fellow... but in a small business.. actions are what count. Doing what you say you will do or contacting a client to explain why not and if need be give him back his money so he can explore other venues.
I agree with the above posters..it is SO easy to prepare a small item and get it sent right out. If you are not able to accomplish these simple tasks then you are in way over your head and deserve whatever bad press comes your way. People SHOULD avoid you if your service is so poor that dissatisfied clients take the time and trouble to expose your shoddy practices in public.
As a small businessman I realize how important my reputation is and I guard it with every resource at my disposal. It only takes a small shadow cast over your good name to cause a chill you may not recover from.

Curly1 · 03-04-2012, 02:13 PM

Hopefully you will get your parts eventually and learned a lesson on who not to do business with.

People who do not keep their word should be avoided for future business transactions of any kind.

pors12 · 03-05-2012, 01:07 AM

If small business does not work, how schould big business look like !!!!!

I hope you get your money back.

best

Otto

alanint · 03-05-2012, 03:44 AM

Funny how Eugene jumps right in when the discussion is pie-in-the-sky projects like the .45 ACP, but is nowhere in sight when it comes to concrete issues of customer service.

I can only hope he is really busy elsewhere.

sheepherder · 03-05-2012, 07:11 AM

Quote:

Originally Posted by alanint

Funny how Eugene jumps right in when the discussion is pie-in-the sky projects like the .45 ACP, but is nowhere in sight when it comes to concrete issues of customer service.

I can only hope he is really busy elsewhere.

Yes, it would be interesting to hear *both* sides of the story...

Curly1 · 03-05-2012, 09:49 AM

Silence is not always golden.

JohnMo · 03-05-2012, 01:00 PM

Update, just received an email stating its on its way!

padredan · 03-05-2012, 01:18 PM

thanks, keep us posted. one month to get it shipped????? how long to get a reply to your emails???

sheepherder · 03-05-2012, 06:41 PM

Quote:

Originally Posted by JohnMo

Update, just received an email stating its on its way!

This changes nothing!!!

Get a long rope and find a tall tree!!! String the guy up!!!

OK! Watch your language!
MOD.

padredan · 03-05-2012, 08:03 PM

Perhaps a bit drastic. A month is a very long time to take to ship a small part, it just seems lugerman doesn't seem to be able to handel some of the tasks, like shipping and meeting deadlines. Mr Tinker had to step in on one of the forum's and correct some of his actions. Perhaps he may not understand how this forum works?I to am sure not taking a defensive position for lugerman, but name calling , even if a joking matter is not called for either. We do not know what the circumstances of lugerman maybe something out of his control. Lets hold off on the hanging tree for now. Beyond that lugerman probably has pretty much destroyed his creadablity with us. just my .02, thanks Padre

03-03-2012, 07:51 PM	#1
JohnMo User Join Date: Jan 2012 Location: Pittsburgh PA Posts: 39 Thanks: 8 Thanked 2 Times in 2 Posts	Lugerman.com anyone know this guy? I sent him a check for a breech block and he cashed it on 2/6/12 it was for $151.00. He does not answer the phone and his email response is the part will be shipped this week. his name is: <deleted> ADMIN, IT IS INAPPROPRIATE TO SHOW SOMEONES PERSONAL EMAIL AND THEIR ADDRESS IN THIS MANNER~! Last edited by JohnMo; 03-07-2012 at 05:17 AM.

03-03-2012, 08:19 PM	#3
sheepherder Lifer Lifetime Forum Patron Join Date: Feb 2009 Location: ...on the 'ol Erie Canal... Posts: 8,182 Thanks: 1,398 Thanked 4,440 Times in 2,328 Posts	Yes...Eugene is a new member here... He seems to have somewhat optimistic shipping times... Do a Search here; there are some threads with very nice pictures... __________________ I like my coffee the way I like my women... ...Cold and bitter...

03-04-2012, 10:45 AM	#7
sheepherder Lifer Lifetime Forum Patron Join Date: Feb 2009 Location: ...on the 'ol Erie Canal... Posts: 8,182 Thanks: 1,398 Thanked 4,440 Times in 2,328 Posts	OK, I'm not trying to defend Lugerman...but by being on the phone, on the PC, chasing down parts & tooling, mailing packages...You're not doing your primary job; i.e --> restoring weapons... And that's not even including personal/Real Life issues...Like groceries, work [real life job], and time with family... I was caught up in my hobby and after a while it turned into 'work'...I no longer got any enjoyment/satisfaction out of it...And my "spare time" had disappeared...And my own projects started piling up...So I stopped working for other people...And now I can get in a few hours each week on my own interests... Yes, it's reprehensible that Eugene takes so long...but if you've looked at the pics of his work, it's understandable... Hopefully he'll get your part(s) out to you ASAP... ... $.02 ... __________________ I like my coffee the way I like my women... ...Cold and bitter...

03-04-2012, 11:10 AM	#8
padredan User Join Date: Feb 2012 Location: louisiana Now, but from the Rebublic of Texas Posts: 937 Thanks: 429 Thanked 316 Times in 182 Posts	The buyer is not asking for a restoration, he wants the part he paid for, thats all. Cashed his check on 2/6 and still no parts. Seems no matter what lugerman has problems with making delivery and returning emails or even answering phone calls. Since 1999 i have sold gun parts on ebay. I get paid , i will uasly have the part ready to ship and it goes out the next day in the mail. It;s not that hard. Yes restorations do take time and you keep your customer posted. Or like you said you stop taking in work. Unless this guy has gotten ill , doesn't take nearly a month to package a small part and put it in the mail. A 151.00 is not a small amount, no one wants to lose money or needs to. If he were selling on ebay, he would have negatives out the window. He could make a ton of money with luger parts on ebay, but you are rated on each transaction there. In fact you use paypal, do not ship and your account will get locked up, as it should be. The buyer here just wants the part he paid for, thats it. Ship it or give him a good reason or return his money. thats my .02 thanks Padre __________________ In this world nothing is free, except the grace of God

03-04-2012, 01:54 PM	#11
lugerholsterrepair Moderator Lifetime Forum Patron Join Date: Jun 2002 Location: Arizona/Colorado Posts: 7,761 Thanks: 4,863 Thanked 3,101 Times in 1,427 Posts	Eugene seems like a fine fellow... but in a small business.. actions are what count. Doing what you say you will do or contacting a client to explain why not and if need be give him back his money so he can explore other venues. I agree with the above posters..it is SO easy to prepare a small item and get it sent right out. If you are not able to accomplish these simple tasks then you are in way over your head and deserve whatever bad press comes your way. People SHOULD avoid you if your service is so poor that dissatisfied clients take the time and trouble to expose your shoddy practices in public. As a small businessman I realize how important my reputation is and I guard it with every resource at my disposal. It only takes a small shadow cast over your good name to cause a chill you may not recover from. __________________ Jerry Burney 11491 S. Guadalupe Drive Yuma AZ 85367-6182 lugerholsterrepair@earthlink.net 928 342-7583 (CO & AZ) Year Round 719 207-3331 (cell) "For those who Fight For It, Life has a flavor the protected will never know."

03-03-2012, 08:15 PM	#2
DavidJayUden Patron LugerForum Patron Join Date: Nov 2008 Posts: 4,047 Thanks: 578 Thanked 1,414 Times in 887 Posts	He's been on this forum quite a bit lately so I'm sure he will be getting your message soon. dju

03-03-2012, 08:46 PM	#4
alvin User Join Date: Jul 2007 Location: US Posts: 3,843 Thanks: 132 Thanked 729 Times in 438 Posts	One wild guess on this..... Maybe he's selling the "future", just like in commodity market, people could sell things that they don't have, legally

03-04-2012, 07:54 AM	#5
alvin User Join Date: Jul 2007 Location: US Posts: 3,843 Thanks: 132 Thanked 729 Times in 438 Posts	Luckily, it's $151 for parts. If it were $1500 for a gun, or $15000 for .45ACP,,,,,, how can buyer sleep well at night?

03-04-2012, 10:07 AM	#6
JohnMo User Join Date: Jan 2012 Location: Pittsburgh PA Posts: 39 Thanks: 8 Thanked 2 Times in 2 Posts	Im not trying to slam lugerman.com. I just wanted to know if he was legit. I googled him on the web and got concerned when more than one person had issues. Im not getting a restoration, all Im getting is one part that fits in a small padded envelope that can ba shipped on the way to the grocery store. Not asking for much!

03-04-2012, 11:13 AM	#9
alvin User Join Date: Jul 2007 Location: US Posts: 3,843 Thanks: 132 Thanked 729 Times in 438 Posts	I agree with padredan. If the seller had time to rush to bank to deposit the paycheck and did not feel that's boring, then, I would assume he also had the time to ship the item out, or, at least had time to compose an email to buyer explain what's the difficulty.

03-04-2012, 02:13 PM	#12
Curly1 User Join Date: Oct 2005 Location: Upstate New York Posts: 1,230 Thanks: 113 Thanked 703 Times in 365 Posts	Hopefully you will get your parts eventually and learned a lesson on who not to do business with. People who do not keep their word should be avoided for future business transactions of any kind. __________________ Laugh hard and often. Gary

03-05-2012, 01:07 AM	#13
pors12 User Join Date: Feb 2011 Location: Austria Posts: 115 Thanks: 24 Thanked 59 Times in 21 Posts	If small business does not work, how schould big business look like !!!!! I hope you get your money back. best Otto

03-05-2012, 03:44 AM	#14
alanint User Join Date: Mar 2008 Location: Marco Island, Florida Posts: 4,867 Thanks: 1,685 Thanked 1,916 Times in 1,192 Posts	Funny how Eugene jumps right in when the discussion is pie-in-the-sky projects like the .45 ACP, but is nowhere in sight when it comes to concrete issues of customer service. I can only hope he is really busy elsewhere. Last edited by alanint; 03-05-2012 at 09:11 AM.

03-05-2012, 09:49 AM	#16
Curly1 User Join Date: Oct 2005 Location: Upstate New York Posts: 1,230 Thanks: 113 Thanked 703 Times in 365 Posts	Silence is not always golden. __________________ Laugh hard and often. Gary

03-05-2012, 01:00 PM	#17
JohnMo User Join Date: Jan 2012 Location: Pittsburgh PA Posts: 39 Thanks: 8 Thanked 2 Times in 2 Posts	Update, just received an email stating its on its way!

03-05-2012, 01:18 PM	#18
padredan User Join Date: Feb 2012 Location: louisiana Now, but from the Rebublic of Texas Posts: 937 Thanks: 429 Thanked 316 Times in 182 Posts	thanks, keep us posted. one month to get it shipped????? how long to get a reply to your emails??? __________________ In this world nothing is free, except the grace of God

03-05-2012, 08:03 PM	#20
padredan User Join Date: Feb 2012 Location: louisiana Now, but from the Rebublic of Texas Posts: 937 Thanks: 429 Thanked 316 Times in 182 Posts	Perhaps a bit drastic. A month is a very long time to take to ship a small part, it just seems lugerman doesn't seem to be able to handel some of the tasks, like shipping and meeting deadlines. Mr Tinker had to step in on one of the forum's and correct some of his actions. Perhaps he may not understand how this forum works?I to am sure not taking a defensive position for lugerman, but name calling , even if a joking matter is not called for either. We do not know what the circumstances of lugerman maybe something out of his control. Lets hold off on the hanging tree for now. Beyond that lugerman probably has pretty much destroyed his creadablity with us. just my .02, thanks Padre __________________ In this world nothing is free, except the grace of God