Great Folks at RCBS

Roadkill · 12-03-2002, 06:32 PM

Not paying attention a couple of weeks ago and knocked the balance beam off my RCBS 10-10 scale, it hit the floor and broke. Said a few bad words, ect, tried to epoxy it back but couldn't get it right, sent an email on the RCBS loading help line asking where I could order another one, 24 hr response, said send it to a specified address with an authorization number included. Gentlemen, six days after I sent it off I got a brand new RCBS 10-10 scale in the mail today. No charge, no postage, no handling, no processing, no questions, no hassel, just a brand damn new scale. If it does not have RCBS stamped on it in the future I won't be buying it.

rk

12-03-2002, 06:32 PM	#1
Roadkill User Join Date: Jun 2002 Posts: 1,632 Thanks: 1 Thanked 28 Times in 17 Posts	Great Folks at RCBS Not paying attention a couple of weeks ago and knocked the balance beam off my RCBS 10-10 scale, it hit the floor and broke. Said a few bad words, ect, tried to epoxy it back but couldn't get it right, sent an email on the RCBS loading help line asking where I could order another one, 24 hr response, said send it to a specified address with an authorization number included. Gentlemen, six days after I sent it off I got a brand new RCBS 10-10 scale in the mail today. No charge, no postage, no handling, no processing, no questions, no hassel, just a brand damn new scale. If it does not have RCBS stamped on it in the future I won't be buying it. rk