LugarMan Referances

xjda68 · 10-29-2024, 03:37 PM

I ordered paid in full a P2020 on May 11, 2023. Received an email receipt and was told "We look forward to fulfilling your order soon." Five months later emailed inquiring time frame and was told by Eugene "7-8 month at the time of order placement". So, I again emailed a year after order paced and received this message from Eugene "We have started shipping P2020 models early this year" (2024). "Our current speed of delivery is 2 orders a week, your order is scheduled to come out and be ready for shipping in 6 weeks."
Well,,, 6 weeks come and goes and nothing. So, I emailed again July 25th, 2024, and I am told it will ship in 3 months. I email back and give thanks for the quickly replied to email. he replies to that email saying "we are not going broke, all parts for guns have been made, we are assembling, testing and shipping every week,
it's just slower then expected." Well,, I never asked or accused him of such so I don't know why I received that email.
Three months goes by and nothing. So, I send another email and crickets. I have a friend that lives in Pennsylvania and he agrees to take a weekend stroll with his wife and have a look see. He tells me he thinks it has been closed for some time. Now I am really worried. The BBB gives him an "F" as the rash of complaints all have been "Unanswered" and not responded to. I see a few people on the NET saying they had to get local government offices involved to get a refund. I have seen this before with other once reputable outfits and I think he is in over his head and may have just given up or he is ill. So, I guess I kiss my almost $4,000 goodby.
Don't know what else to think when he says they are shipping 2 orders a week out of 80 orders starting early 2024. So, if one does the math then all orders would have been shipped.

I am retired now but had run to medium sized businesses and always delivered on time and kept on schedule. I also helped out part time on Saturdays in two different gun shops that had done custom gunsmithing. One made $4,000 1911's. So, I kind of know how things work.

Very concerned at this point!

gunbugs · 10-29-2024, 11:14 PM

OOF. Not good. You would think he would at least talk to his customers. Rick at SMG only asked for 100 bucks to hold my place in line for the FG42, (about 2 1/2 year delivery, if I remember correctly),and asked for payment when he was about 30 days out from shipping. Sent me a photo of a line of guns ready to go out shortly before I got mine. He would periodically update me on the progress of getting materials and building the guns. Eugene, it seems, is pretty much the opposite. Too bad, I was impressed with his restoration work.

10-29-2024, 03:37 PM	#1
xjda68 New User Join Date: Nov 2016 Posts: 2 Thanks: 0 Thanked 1 Time in 1 Post	Promises by nothing. I ordered paid in full a P2020 on May 11, 2023. Received an email receipt and was told "We look forward to fulfilling your order soon." Five months later emailed inquiring time frame and was told by Eugene "7-8 month at the time of order placement". So, I again emailed a year after order paced and received this message from Eugene "We have started shipping P2020 models early this year" (2024). "Our current speed of delivery is 2 orders a week, your order is scheduled to come out and be ready for shipping in 6 weeks." Well,,, 6 weeks come and goes and nothing. So, I emailed again July 25th, 2024, and I am told it will ship in 3 months. I email back and give thanks for the quickly replied to email. he replies to that email saying "we are not going broke, all parts for guns have been made, we are assembling, testing and shipping every week, it's just slower then expected." Well,, I never asked or accused him of such so I don't know why I received that email. Three months goes by and nothing. So, I send another email and crickets. I have a friend that lives in Pennsylvania and he agrees to take a weekend stroll with his wife and have a look see. He tells me he thinks it has been closed for some time. Now I am really worried. The BBB gives him an "F" as the rash of complaints all have been "Unanswered" and not responded to. I see a few people on the NET saying they had to get local government offices involved to get a refund. I have seen this before with other once reputable outfits and I think he is in over his head and may have just given up or he is ill. So, I guess I kiss my almost $4,000 goodby. Don't know what else to think when he says they are shipping 2 orders a week out of 80 orders starting early 2024. So, if one does the math then all orders would have been shipped. I am retired now but had run to medium sized businesses and always delivered on time and kept on schedule. I also helped out part time on Saturdays in two different gun shops that had done custom gunsmithing. One made $4,000 1911's. So, I kind of know how things work. Very concerned at this point!

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10-29-2024, 11:14 PM	#2
gunbugs Lifetime Forum Patron Join Date: Sep 2013 Location: Fairbanks, Alaska. Home of the best moose. Posts: 681 Thanks: 374 Thanked 1,227 Times in 414 Posts	OOF. Not good. You would think he would at least talk to his customers. Rick at SMG only asked for 100 bucks to hold my place in line for the FG42, (about 2 1/2 year delivery, if I remember correctly),and asked for payment when he was about 30 days out from shipping. Sent me a photo of a line of guns ready to go out shortly before I got mine. He would periodically update me on the progress of getting materials and building the guns. Eugene, it seems, is pretty much the opposite. Too bad, I was impressed with his restoration work.