Just sent off my order

RadioHack · 04-03-2012, 02:32 PM

You will get a nice, interesting Luger for the price, I didn't get what I paid or asked for when it came to my order from RGuns, and their after purchase service was indifferant at best, but I did get a mechanically sound Luger in decent condition with all matching numbers (except for the magazine).
I had looked at Jackson Armoury's Luger's in person which where in worn condition and much more expensive, all in all, I'm glad I went with RGuns for a shooter. I just don't like their attitude to the customer after the sale. A simple, "I'm sorry, let's try to fix this for you" would have turned my experience/perception a 180 degrees from what it is right now.
Simple good customer service and I would have bought a second one on the spot, they lost that sale and all possible sales from me in the future.

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04-03-2012, 02:32 PM	#13
RadioHack User Join Date: Sep 2009 Posts: 20 Thanks: 7 Thanked 1 Time in 1 Post	You will get a nice, interesting Luger for the price, I didn't get what I paid or asked for when it came to my order from RGuns, and their after purchase service was indifferant at best, but I did get a mechanically sound Luger in decent condition with all matching numbers (except for the magazine). I had looked at Jackson Armoury's Luger's in person which where in worn condition and much more expensive, all in all, I'm glad I went with RGuns for a shooter. I just don't like their attitude to the customer after the sale. A simple, "I'm sorry, let's try to fix this for you" would have turned my experience/perception a 180 degrees from what it is right now. Simple good customer service and I would have bought a second one on the spot, they lost that sale and all possible sales from me in the future.