it could be that the email they were using is blacklisted - it could be a lot of things - personally I have never heard anyone getting a note like that.
I think John D does approve and disapprove requests. it is always possible that the person chose a user name or email that was unacceptable. Some folks think its funny to choose a user name that is questionable, but we are all guessing.
Did they write John and ask if there was a reason they were turned down?
Are they a friend of yours, or simply someone you know?
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