Quote:
Originally Posted by alvin
What would you expect her to start the conversation...
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"Hello Mr Fong, this is Julie from Rock Island Auction house. I'm calling to let you know that our phone lines and online bidding operators will be available from 0800 EST to 0530 EST 19 to 22 February for your bidding pleasure...blah blah blah"...
No need to mention catalog. In fact, every reason NOT to mention it, as not all RIAC web site visitors receive catalogs/flyers.
I would hazard a guess that there was a snafu somewhere; printer, mailing distributor, dropship shipper...Maybe PC crash & mailing list corrupted...etc...
Also good way to update/check bidder phone number. I think I would expect an email also sometime before bidding starts.
Also strange that representative [man in this instance] didn't ask if snail mail address was correct when I mentioned I did not receive catalog. Or ask if FFL was up to date. Or if CC information was current.
Lot of strange things about this phone call. Why phone? Why not email? Why this one time, after 3 - 4 years of bidding/auctions? Why mention catalog?
Very strange...