RIAC catalog quality depends on what they sell. In their premium session, they list high priced items and catalog is well printed color catalogs. In their regional session, their catalog is in black & white, and items were commonly listed in bulk.
This Morphy is unusual.. Most items in Morphy's list are estimated in RIAC regional auction level items, $150, $300, $400, etc. And they distribute hard cover color catalog!! and items are individually listed.
I bought one item from them last time. They charge same for online and phone call bidders. Item's accessory condition was a little bit over described, but not totally off (I mean, not a fake nor forced matching). Shipping was slow, but they explained that it would take them about 2 weeks. Otherwise, good. The disadvantage was 18% BP, but that BP was counted in mind when bidding and this catalog gives probably $50 back

Generally speaking, still satisfied.