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sheepherder · 08-03-2014, 10:48 PM

Here's something else I found out when I ordered a part from Latvia...

The number they quote you (like in the email above) is not the number on the item; it's the container number. 45 or 90 foot shipping container; the shipper stocks it full and ships all orders for that country together. When you 'track' your order, you're actually tracking the container. Your item is only scanned if it goes in or out. The container may be opened at various places in the destination country, or only once at their hub. DHL was the shipping service I used from Latvia, and the part I ordered was 'mislaid' somewhere along the way. It went through several DHL distribution centers along the way, and the last time anyone actually saw the item I had paid for (from Latvia) was in Germany just before leaving for the US. The seller had insured it, and they were reimbursed and shipped me another replacement item. That one got through, but in the meantime the US representative of DHL Service (a very pleasant girl) kept me informed of everything that they were doing to try to find the missing shipment. It turned out that the container was sealed in Germany and not opened until it arrived in Ohio, USA.

There are many cases in The Naked City. This has been one of them.

08-03-2014, 10:48 PM	#6
sheepherder Lifer Lifetime Forum Patron Join Date: Feb 2009 Location: ...on the 'ol Erie Canal... Posts: 8,197 Thanks: 1,416 Thanked 4,462 Times in 2,336 Posts	Here's something else I found out when I ordered a part from Latvia... The number they quote you (like in the email above) is not the number on the item; it's the container number. 45 or 90 foot shipping container; the shipper stocks it full and ships all orders for that country together. When you 'track' your order, you're actually tracking the container. Your item is only scanned if it goes in or out. The container may be opened at various places in the destination country, or only once at their hub. DHL was the shipping service I used from Latvia, and the part I ordered was 'mislaid' somewhere along the way. It went through several DHL distribution centers along the way, and the last time anyone actually saw the item I had paid for (from Latvia) was in Germany just before leaving for the US. The seller had insured it, and they were reimbursed and shipped me another replacement item. That one got through, but in the meantime the US representative of DHL Service (a very pleasant girl) kept me informed of everything that they were doing to try to find the missing shipment. It turned out that the container was sealed in Germany and not opened until it arrived in Ohio, USA. There are many cases in The Naked City. This has been one of them. __________________ I like my coffee the way I like my women... ...Cold and bitter...