If it's worth anything to you, as a buyer I wouldn't let his negative feedback affect my opinion of you because it's clearly not in line with all the rest of your total feedback, and is so bad as to be not credible. Also, I've never seen the term "(private)" next to someone's user name instead of his number of feedbacks. I tried to check out his feedback and it's all hidden, only that supposedly he has 100% positive, and a total of "69"?!? Give me a break.
I don't think his feedback will hurt your future sales. Also, your calm, fair response to his rant is further proof that your the "good guy" here.
Marc
Last edited by cdmech; 04-08-2012 at 08:33 PM.
Reason: additional comments
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