You are providing more details now than you did on the PM to me.
Since you paid by credit card you should be aware that you have a limited time to protest the charge to the credit card company. Usually it is 60 days according to my recolelction. And the protest has to be in "writing" to the credit card company. A telephone call or email does not cut the mustard.
You should check the specific rules of your credit card company with respect to the above.
I think all of the procedure is based on a federal law - but I do not know the specific reference. In any event, the procedure is very exact and the 'i's have to be dotted and the 't's have to be crossed, or you are out of luck.
Being the kind, congenial person that I am, I would be doing all those things I mentioned in my earlier repsonse to you, what Bill Lyon said above, what Doug said, and the credit card protest. I would also do the proxibid thing, but I have a feeling that procedure may not accomplish much since proxibid has left themselves too many holes.
I would do all of the things at the same time.
I would also get written expert opinions on the drum to send to the various places. Opinions of experts will carry more weight than what you say.
Quote:
Originally Posted by Mike B
Jerry,
I paid by Visa Credit Card. I did contact their "help" dept. I was informed that they would intervenve only after I had exhausted all my efforts. I was to send them copies of all correspondence etc; not what I was led to believe.
Here is a link that might furnish the information you are looking for: https://www.proxibid.com/asp/Catalog.asp?aid=38146 |