I have received a response from Gerard Henrotin... and I will share it with you all. His premise for the small charge seems very reasonable to me...
========message follows==========
Hello John,
The policy about re-issuing passwords has been a changed little bit with time because of the ever growing basis of customers through the years (and ever growing "hard disk crashes" occuring - sometimes each year - for very unlucky users).
Re-issuing password is a time consuming job as mails must be replied, former purchases must but traced back in the sale files, and so on.
I now ask for a $3.00 fee for each password re-issued to cover all these costs, and the fact that the customer download the latest (often enhanced) version of the ebook concerned.
Regards
Gerard
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His email listed earlier in this thread is valid for those who need to request a new password.
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regards, -John S
"...We hold these truths to be self-evident that ALL men are created EQUAL and are endowed by their Creator with certain UNALIENABLE rights, and among these are life, LIBERTY, and the pursuit of happiness..."
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