Tracy,
We are in a small town (Galesburg, IL) and there is only one local bank capable of handling all our banking needs: international checks, international wires, letters of credit, currency exchanges, etc. Other local banks have no clue about this stuff.
Unfortunately, a merchant credit card account from this bank does not allow for the refund of credit card fees on returned items. This is a fairly new policy, and for now we are stuck with it. There is no other bank in Galesburg for us to go to at this time. We are looking for other options.
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