I had Ted restore my 1918 Imperial and give it a Total Doll Job. I can't remember now how long he had it, several months, but that didn't matter to me at the time, and when I finally received it, I was thrilled with the workmanship. Ted did not ask for payment until the job was complete, so that also was not an issue for me.
I am assuming, because I don't believe the Post Office handles pistols (but I could be wrong), that delivery was UPS. I too, have had problems with UPS just leaving my client's orders on the back porch. Did you ask for the package to be signed for? I can't remember what their policy is in that regard, but I know I get very nervous when I track the package I see they have just left it on the porch. This however is not Ted's fault, it's UPS' fault, and if a signature was required then UPS should explain.
Correct me if I am wrong, but I believe that pistols must be sent Next Day Air, and I always ship my cases Next Day Air as well, and I can tell you that a shipping charge of $45 is just about normal for UPS Next Day Air so I don't believe given that the above is true, there is very much surplus in that $45.
Insurance however is a whole different matter, items of any value should be insured in my opinion, for the whole value including shipping. Was this just a momentary oversight, I'm not sure. I don't believe Ted should respond via this forum, but knowing Ted he will undoubtedly respond to you privately if he has not already done so.
I've known Ted for about seven years, he is devout Christian, a decent man, and an amazing craftsman. I don't believe he would willingly do something that was not in his client's best interest. If the package was not delivered as it should have been, there must be some logical explanation, but if it was a UPS problem, then Ted is not to blame.
Also you didn't say whether the work done was of the standard you expected, that would be good for all to know as well. I certainly wouldn't want someone to "black-ball" me because of a ****-up that may have been outside my control.
Dok
(a.k.a. Les Center - Center Custom Cases)
|