UPS is pretty bad; they have had a lot of problems with their staff stealing packages that were marked as containing firearms. Additionally, their "service" is laughable. If you are ever in NoVA and want some entertainment, go to the UPS hub in Alexandria around 5 PM some day and watch the action as very frustrated people try to retrieve packages twhen delivery was attempted unsuccessfully.
It is reminiscent of a quote from an East German guide I had when touring behind the iron curtain in the early '80s..."We pretend to work and the State pretends to pay us" the difference being that the UPS folks are all union, so they get paid regardless of the quality of service.
Tom A
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