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-   -   Luger forum unavailable several hours / day (https://forum.lugerforum.com/showthread.php?t=35217)

DavidJayUden 01-02-2016 10:07 PM

Luger forum unavailable several hours / day
 
It seems like every day there is an extended period when the LugerForum will not pull up on the computer. "Website unavailable" or some such digital gibberish. A problem that I rarely have with other websites.

Now while I admit that I'm technically challenged, this happens so regularly that I'm wondering if everyone has this problem or if it is just me.

dju

Edward Tinker 01-02-2016 11:16 PM

I have heard others say that, but I have not experienced it - and I check at different times although not as often as I used too

tomaustin 01-02-2016 11:35 PM

i have also had outages...including tonight.....just thought it was me.....tom

Ron Wood 01-02-2016 11:36 PM

For some reason there seems to be a slow response. I think the browser times out before the site comes up. I have had to retry two or three times before it launches. (But it's worth it :))

Maestro 01-03-2016 04:31 AM

I'm not sure if this helps, but if i hit the link that's for the forum on an email that i have received from the forum, it connects right away, however, if i just try to log on fresh, it has not responded for several minutes or sometimes hours. at first i thought it was my server, but i noticed the discrepancy when i opened other web pages, it was quick!

Sergio Natali 01-03-2016 07:48 AM

I had the same feeling then I noticed that other web pages worked normally.
All seems to be alright now.

DavidJayUden 01-03-2016 09:42 AM

Maestro:
I'm not sure if this helps, but if i hit the link that's for the forum on an email that i have received from the forum, it connects right away, however, if i just try to log on fresh, it has not responded for several minutes or sometimes hours. at first i thought it was my server, but i noticed the discrepancy when i opened other web pages, it was quick!

Can you post that link and I will save it for a rainy day?

Thanks;
dju

Ron Wood 01-03-2016 10:41 AM

Richard,
That is the same way I log in and I frequently get the delay.
Ron

Maestro 01-03-2016 01:48 PM

1 Attachment(s)
a picture is worth a thousand words!

this is what happens login in using www.lugerforum.com (as below)

Maestro 01-03-2016 01:58 PM

1 Attachment(s)
here's how i log on much, much easier!!! (click on image to see larger! i click on the blue colored link!)
Quote:

Can you post that link and I will save it for a rainy day?

Thanks;
dju

Curly1 01-03-2016 02:42 PM

I was having the same problem every other day then for the past 2 days could not get on.

I just googled the forum and used that link, which worked and saved it,

http://forum.lugerforum.com/index.php

SailorBill 01-03-2016 04:03 PM

Get the error message, "Server not found" occasionally. Usually loads when I go back to the Luger home page (where the Luger is operating) and and click again on the Message Board button.

AR-50A1 01-04-2016 08:51 PM

I have also experienced connection problems over the past few days.

My 'Favorites' link to this forum reads www.lugerforum.com . I spoke to Jerry Burney this evening about this and he sent me the link he uses and it is forum.lugerforum.com (no www.) and it has been working just fine.

Bill

markbritt 01-05-2016 07:29 AM

For the forum moderators - perhaps you can check on the hosting facility to see if they are experiencing any issue or even backing up systems? I have noticed the time-outs in the past - usually on a weekend, however, this has been a major outage for the past two weeks. Again, perhaps the provider is performing upgrades that may put the site down for a while?

Mark

John Sabato 01-05-2016 08:37 AM

Quote:

Originally Posted by markbritt (Post 282664)
For the forum moderators - perhaps you can check on the hosting facility to see if they are experiencing any issue or even backing up systems? I have noticed the time-outs in the past - usually on a weekend, however, this has been a major outage for the past two weeks. Again, perhaps the provider is performing upgrades that may put the site down for a while?

Mark

Mark, the "provider" is John D. The forum is hosted on his own servers and he normally announces system upgrades and software updates before they happen...

I have not personally experienced the types of outages that folks are reporting, ...not at home or at work... perhaps there is something that all those who have been reporting issues have in common? But I am not sure what that might be... :confused:

lugerholsterrepair 01-05-2016 12:33 PM

...not at home or at work... John! We have been meaning to discuss your productivity at the next staff meeting...

Desperado 01-05-2016 04:01 PM

Don't know if this will help on diagnostics or not. I have also been having intermittent login problems, but the problems seem to be consistent when there is a failure, but the failures are not consistent. Some days I have no problems at all with www.lugerforum.com. Other times I cannot log in for a day or two.

If I log in at WWW.Lugerforum.com, when I cannot get in, I get the page with the luger graphic going through its firing sequence. On the left side there is a black graphics box with selections of forums from "Message Board" down to "Luger Forum Centerfolds". I do not know what link loads this black box graphics and forum "pick list" on the top, but I believe the problem lies in that loading and/or its interface with the host server.

Most of the time when I have a problem with loading, instead of the pick list, I get a black box at the bottom left of the screen, but the block does not go to the top nor do the names of the forum choices appear. It is in the loading of this box and choice list where the screen seems to jam. The luger graphic continues to function, but all I can do is exit. When this is happening, I can try to load the URL on my tablet which uses a WIN 8.1R system (instead of the WIN7 on my laptop) or even on my Kindle using still a different operating system. I get the lock up at the same point with all three. Eventually behind the screen on the Win7 and Win8.1 systems, behind the luger graphics I can see part of a message screen similar to the ones others have posted on this link stating the URL is not found. Again this only happens when I log in at www.Lugerforum.com.

When I log in at Forum.lugerforum.com, I skip the luger graphics page - and I have yet to have a loading failure when logging in this way. This seems to be consistent with what others are reporting.

Just a suggestion of where to look for the problem that some are having.....

Doug

John Sabato 01-05-2016 05:01 PM

Quote:

Originally Posted by lugerholsterrepair (Post 282675)
...not at home or at work... John! We have been meaning to discuss your productivity at the next staff meeting...

Everybody has coffee breaks Jerry... and my iphone has the forum website on "speed dial" :D :thumbup:

lugerholsterrepair 01-05-2016 05:03 PM

Everybody has coffee breaks Jerry OH! OK then..I can tell Ellie I am on a coffee break for an hour or so. Just kiddin ya...

DavidJayUden 01-05-2016 06:15 PM

Actually I took this as a sign from Above that I was spending too much time on the computer...
dju

Edward Tinker 01-05-2016 07:11 PM

Quote:

Originally Posted by John Sabato (Post 282666)
Mark, the "provider" is John D. The forum is hosted on his own servers and he normally announces system upgrades and software updates before they happen...

I have not personally experienced the types of outages that folks are reporting, ...not at home or at work... perhaps there is something that all those who have been reporting issues have in common? But I am not sure what that might be... :confused:

How many of these guys have broadband? I know a couple of folks have dial up?

DavidJayUden 01-05-2016 09:08 PM

High speed broadband here.

CAP Black 01-05-2016 09:24 PM

I now go to the two luger forums on Google Chrome and have no problems.
Jack

SailorBill 01-06-2016 01:22 PM

High speed broadband here

rhuff 01-06-2016 03:03 PM

I was having a similar problem as others here with the forum being out. I switched from Internet Explorer to Google Chrome, and have had no problems since the switch. I have high speed internet.

sheepherder 01-15-2016 06:16 PM

1 Attachment(s)
Just experienced a 'Network Timeout'. This is NOT the usual error msg I get ("forum.lugerforum.com not found") but it seems to be the one others are commenting on... :rolleyes:

Now I'm getting it... :soapbox:

sheepherder 01-22-2016 05:41 PM

1 Attachment(s)
OK, just had the 'address not found' error msg. Not a timeout...No idea why... :rolleyes:

Five minutes later, it's found...

markbritt 05-03-2016 07:17 AM

Forum Moderators:

The forum was down again yesterday afternoon around 4:30 pm Central time for about 45 minutes. If you go to the command prompt and issue a 'ping' command:

ping lugerforum.com

There are no replies from 72.71.199.44.

This morning forum is available and a ping command to 72.71.199.44 shows the board is up.

Mark

Edward Tinker 05-03-2016 01:19 PM

Mark, I am surprised that John allows a ping.

What seems consistent is that folks use www.lugerforum.com and fewer problems with
forums.lugerForum.com
Seems to me that folks should save the second one... . Also, I use Firefox and chrome....

Eugen 05-03-2016 01:25 PM

Quote:

Originally Posted by markbritt (Post 287953)
Forum Moderators:

The forum was down again yesterday afternoon around 4:30 pm Central time for about 45 minutes. If you go to the command prompt and issue a 'ping' command:

ping lugerforum.com

There are no replies from 72.71.199.44.

This morning forum is available and a ping command to 72.71.199.44 shows the board is up.

Mark

Yes, I noticed that too. As a newbie Luger addict, I was beginning to feel inaccessible forum withdrawal symptoms. Yes, like when I don't get my morning coffee. :surr:

sheepherder 05-03-2016 02:33 PM

4 Attachment(s)
Quote:

Originally Posted by Eugen (Post 287967)
Yes, like when I don't get my morning coffee. :surr:

Eugene/Donald [whatever] - I fixed your avatar! :thumbup:

... :D ...

mrerick 05-03-2016 08:09 PM

The problem with intermittent access may be the Internet Service Provider's Name Servers. In order for your computer to find the Lugerforum server's IP address, it has to convert the canonical address using a nameserver. It's done under the covers and normally invisible and fast.

Each ISP operates their own Name Servers, and something may be interfering with their operation.

When it fails, open a command prompt window and enter the command:

nslookup lugerforum.com

and see what happens.

Then try

nslookup forum.lugerforum.com

and see if that works.

If you have intermittent nameserver problems, you can manually add one that Google maintains. It is done in the network configuration for the network adapter on your computer. The Google nameserver is at IP address 8.8.8.8

Marc

cirelaw 05-03-2016 10:08 PM

I must admit having after having thousand posts, I have never noticed it down no more than a few times and each time I was given notice on the site! Thank You John and Ed for the privalege. Thank You all our Heros behind the scenes that makes my life even more enjoyable and for free!!!~~ Eric

markbritt 05-04-2016 08:15 AM

Marc:

While I agree with your statements on the name servers, I don't think this is the issue here. If you ping lugerforum.com, you should get a reply from 72.71.199.44. The local provider will resolve the lugerforum.com to 72.71.199.44. However, in this case, I pinged the server directly with 'ping 72.71.199.44' and there was no reply. There are no name server involved in this, so I do believe there is an intermittent issue with the hosting of lugerforum.com

Mark

mrerick 05-04-2016 08:39 AM

i just checked, and I do get ping responses from that static address.

During a failure period, try using "traceroute".

I'm on CenturyLink's ISP network locally in North Carolina. I route through:

embarqhsd.net (backbone)
quest.net (backbone)
cogentco.net (several nodes)
myfairpoint.net (several nodes - John's local ISP network)

During a failure, "traceroute" will tell you where the relay is failing on the way to John's local network.

Reliability and access to the forum from here is good. If I were to guess, I'd suggest something is failing on your side of a backbone connnection or in all the "cogent" and "fairpoint" nodes things route through...

Marc

sheepherder 05-04-2016 09:41 AM

Quote:

Originally Posted by cirelaw (Post 287990)
I must admit having after having thousand posts, I have never noticed it down no more than a few times and each time I was given notice on the site!

I would estimate that I get the 'timeout' or 'notfound' error msgs (shown in my previous posts) about 2 - 3 times per week, on average. None has lasted more than an hour, most 5 - 10 minutes. Dial-up connection, Verizon TelCo.

John Sabato 05-04-2016 10:26 AM

Quote:

Originally Posted by markbritt (Post 288000)
..., so I do believe there is an intermittent issue with the hosting of lugerforum.com

Mark

Mark, I don't think that can be the issue since John D. hosts this forum (and others) on his own high speed connection on his own business servers...

markbritt 05-10-2016 06:28 PM

Guys:

Hopefully this will assist in the troubleshooting. I am going to email these files to John S too. This morning at 6:30 am Central time I could not access the site. I attempted nslookup, ping and trace route commands and have the data. When I got home, I did the exact same steps when the site is up and running.

It is not a DNS issue with local providers. It is not a routing issue. I suspect there is something with the server (perhaps a backup that is causing the NIC card not to respond? Ive seen this).


LUGERFORUM DOWN:

C:\Users\mark>nslookup lugerforum.com
Server: UnKnown
Address: 192.168.100.1

Non-authoritative answer:
Name: lugerforum.com
Address: 72.71.199.44


C:\Users\mark>tracert lugerforum.com

Tracing route to lugerforum.com [72.71.199.44]
over a maximum of 30 hops:

1 16 ms 18 ms 18 ms 66.11.108.1
2 20 ms 19 ms 18 ms 208-103-3-97.static.indianafiber.net [208.103.3.97]
3 18 ms 19 ms 19 ms 69-160-211-21.static.indianafiber.net [69.160.211.21]
4 26 ms 24 ms 24 ms te0-0-0-1.nr12.b021117-0.ind01.atlas.cogentco.com [38.104.214.101]
5 27 ms 23 ms 24 ms 154.24.38.29
6 39 ms 38 ms 38 ms be2721.rcr11.cvg02.atlas.cogentco.com [154.54.28.134]
7 36 ms 38 ms 38 ms be2729.rcr21.cmh02.atlas.cogentco.com [154.54.40.170]
8 36 ms 39 ms 38 ms be2732.ccr21.cle04.atlas.cogentco.com [154.54.40.250]
9 44 ms 43 ms 63 ms be2878.ccr21.alb02.atlas.cogentco.com [154.54.26.130]
10 48 ms 48 ms 49 ms 38.104.52.78
11 50 ms 54 ms 75 ms burl-lnk-70-109-168-139.ngn.east.myfairpoint.net[70.109.168.139]
12 54 ms 53 ms 54 ms fttp07-pos1-0.cncdnh.fast.myfairpoint.net [64.222.166.111]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.


C:\Users\mark>ping lugerforum.com

Pinging lugerforum.com [72.71.199.44] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 72.71.199.44:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


C:\Users\mark>time
The current time is: 6:33:57.99
Enter the new time:

C:\Users\mark>date
The current date is: Tue 05/10/2016
Enter the new date: (mm-dd-yy)


LUGERFORUM UP:

C:\Users\mark>nslookup lugerforum.com
Server: UnKnown
Address: 192.168.100.1

Non-authoritative answer:
Name: lugerforum.com
Address: 72.71.199.44


C:\Users\mark>tracert lugerforum.com

Tracing route to lugerforum.com [72.71.199.44]
over a maximum of 30 hops:

1 15 ms 15 ms 18 ms 66.11.108.1
2 23 ms 18 ms 18 ms 208-103-3-97.static.indianafiber.net [208.103.3.97]
3 24 ms 23 ms 24 ms 69-160-211-21.static.indianafiber.net [69.160.211.21]
4 27 ms 23 ms 24 ms te0-0-0-1.nr12.b021117-0.ind01.atlas.cogentco.com [38.104.214.101]
5 23 ms 24 ms 23 ms 154.24.38.29
6 38 ms 38 ms 39 ms be2721.rcr11.cvg02.atlas.cogentco.com [154.54.28.134]
7 39 ms 38 ms 38 ms be2729.rcr21.cmh02.atlas.cogentco.com [154.54.40.170]
8 35 ms 58 ms 34 ms be2732.ccr21.cle04.atlas.cogentco.com [154.54.40.250]
9 43 ms 44 ms 44 ms be2878.ccr21.alb02.atlas.cogentco.com [154.54.26.130]
10 48 ms 48 ms 49 ms 38.104.52.78
11 51 ms 48 ms 49 ms burl-lnk-70-109-168-128.ngn.east.myfairpoint.net[70.109.168.128]
12 54 ms 54 ms 54 ms burl-lnk-70-109-168-131.ngn.east.myfairpoint.net[70.109.168.131]
13 53 ms 50 ms 52 ms pool-64-222-213-128.port.east.myfairpoint.net [64.222.213.128]
14 58 ms 54 ms 59 ms pool-64-222-213-133.port.east.myfairpoint.net [64.222.213.133]
15 113 ms 118 ms 115 ms fttp07-pos0-0.cncdnh.fast.myfairpoint.net [64.222.166.71]
16 66 ms 61 ms 64 ms static-72-71-199-44.cncdnh.fast07.myfairpoint.net [72.71.199.44]

Trace complete.

C:\Users\mark>ping lugerforum.com

Pinging lugerforum.com [72.71.199.44] with 32 bytes of data:
Reply from 72.71.199.44: bytes=32 time=153ms TTL=115
Reply from 72.71.199.44: bytes=32 time=668ms TTL=115
Reply from 72.71.199.44: bytes=32 time=436ms TTL=115
Reply from 72.71.199.44: bytes=32 time=62ms TTL=115

Ping statistics for 72.71.199.44:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 62ms, Maximum = 668ms, Average = 329ms

C:\Users\mark>

cirelaw 05-10-2016 07:01 PM

Thank You For All The Hard Work!!!

John D. 05-11-2016 03:21 PM

1 Attachment(s)
Seems a bit contradictory, as I use a third party monitor tool to watch my servers, FQDNS, circuits, individual sites, etc. Attached is the stat log from Lugerforum and the server. I've been in the IT industry since 1987 - and this site since 2001 - so, what do I know ;)

If it's down for an hour or so - I'm usually backing up the DB, making a hardware change - whatever - so those downtimes are those I'm aware of?

Anyway - I'll continue to monitor the site. The triggers below poll the site every 5 minutes from seven locations around the world.

Thanks,

John D.


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