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Unread 11-23-2008, 09:39 AM   #1
alvin
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I tried to send a package a few days ago. Fedex lady simply refused to insure above $100 "You have to find an external insurance if it's above $100."

Although being expansive, "Next Day Air" still makes some sense. At least the package won't stay in a location for long, it keeps moving. The only worry could be what if airplane crashes... extremely rare and covered by insurance.
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Unread 11-23-2008, 01:51 PM   #2
bobcam1
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Quote:
Originally Posted by alvin View Post
I tried to send a package a few days ago. Fedex lady simply refused to insure above $100 "You have to find an external insurance if it's above $100."
With FedEX GROUND, they limit their coverage to 100.00. per item, unless you declare a higher value at the time and pay an additional insurance amount.

With FedEx's regular service, you must declare the value of the item, then specify such on your airbill, and pay additional charges on the item.

I shipped a Bass Guitar last year, via FedEx, from the US to Switzerland, and insured it for 1800.00. The guitar was trashed in an accident en-route, and FedEx was quite prompt in paying the claim. It was only the second time that I've ever had a damage or loss claim with FedEx, and in each case, the claim was paid without any problem.....

I'm surprised that the agent didn't explain this to you.

Bob.
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Unread 11-23-2008, 09:36 PM   #3
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Originally Posted by bobcam1 View Post
I'm surprised that the agent didn't explain this to you.
She didn't.

I looked at the "starting point" and did not feel very comfortable. It's a copy center, Kinko or Kindo (?) with FedEx sign. There were bunch of boxes waiting to be sent out stacked on the floor behind the small counter. Usually, no agents stood there, they were busy on helping customers around the copy machines located deeper inside the store.

Last edited by alvin; 11-23-2008 at 09:40 PM. Reason: typo
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